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Reada Insurance is an Iraqi insurance company licensed by the Iraqi Insurance Diwan, and it is responsible for the personal data it receives through ri.iq. Our address: Al-Khasaki Center, third floor, Al-Masbah intersection, Baghdad. About your data, contact info@ri.iq or +964 781 650 0000, Saturday to Thursday, 8:00 am – 3:00 pm. This version of the notice is dated 26 September 2026.
We respect your right to privacy guaranteed by Article 17 of the Constitution of Iraq, and we follow the legislation in force, including the Anti-Money Laundering and Counter-Terrorism Financing Law No. 39 of 2015 and the instructions of the Iraqi Insurance Diwan. We process your data for one of these reasons: to answer your request or to prepare and perform an insurance contract, to meet a legal obligation such as identity checks, or with your consent where consent is required, as for marketing messages. Iraq has not yet enacted a dedicated personal data protection law; we will update this notice when it does.
When you send a request from this website (a quote, a message, a complaint or a fraud report) we collect your name, phone number or email, the type of request or product, and where the visit came from, such as an advertising campaign. When you create an account we also collect your national ID number or the organisation’s registration number, the date of birth of individuals, your governorate and the product you are interested in; for organisations and intermediaries, the organisation’s name and its licence number and expiry date. The website does not keep the password you choose; Reada’s system keeps only its encrypted fingerprint. This website never asks for health data or images of identity documents.
We use request data to contact you about your request and to follow up your complaint or report. We use account data to verify your identity and eligibility under know-your-customer requirements, and to create your account once the compliance team approves it. The data is recorded in Reada’s system so the responsible employee can follow it up, and we do not use it for any other purpose without telling you.
This website does not use cookies for advertising or tracking. Your browser keeps where the visit came from until you close the page, so it can go with your request; the smart tools keep what you enter on your device only and never send it to us; and the website app keeps copies of some pages so it works offline. The file you check on the verification page never leaves your device; its fingerprint is calculated in the browser.
We never sell or rent your data. Inside the company, only the employees whose work needs it can see it. We disclose it to the Iraqi Insurance Diwan, the Anti-Money Laundering Office, the courts or other competent authorities when the law requires us to. If you become a customer, we may share your policy data with reinsurers or claims service providers, such as hospitals and repair shops, only as far as needed to perform the policy.
Data from the website and Reada’s system is kept on servers rented from the cloud provider DigitalOcean in Frankfurt, Germany, and run by the Reada team. Data travels encrypted between your browser, the website and Reada’s system, and requests between the website and the system are signed.
Only the responsible employees can enter Reada’s system, each with permissions that match their work, and sensitive decisions need the approval of a second employee. Operations are recorded in a log that cannot be edited, passwords are kept as encrypted fingerprints that cannot be recovered, and daily backups are taken.
We keep identity verification data, transaction records and policies for at least five years after our relationship with you ends, the period set by Article 11 of the Anti-Money Laundering and Counter-Terrorism Financing Law where it applies, or longer if the law requires it or a claim or dispute is open. Requests that do not become a policy or an account are kept as long as needed to follow them up, under the company’s approved retention policy.
You may see your data and get a copy of it, ask us to correct it, ask us to delete it unless the law requires us to keep it, and withdraw your consent to marketing messages at any time. Send your request to info@ri.iq or through the contact page; we will verify your identity before acting on it and reply within 30 days.
Sending a request does not mean you agree to marketing messages. That consent is asked separately, and you can withdraw it at any time.
We do not open personal accounts for anyone under 18. If a minor sent us data without a guardian’s knowledge, contact us and we will delete it.
If you are not satisfied with how we handled your data, file a complaint through the complaints page; you may escalate it to the Iraqi Insurance Diwan. We may update this notice; each new version is published on this page with its date, and we ask for your consent again when you create an account if what we collect changes.
