Try: motor insurance, claim, verify a document, accident
Your opinion matters. Complaining is free: we follow your complaint through to closure, fairly and transparently, and it never affects your policy or claim.
Leave your details in the form, call us on +964 781 650 0000 or write to info@ri.iq, and our customer care team records the complaint with you in full.
We confirm receipt within two working days and give you a reference to follow your complaint.
An employee who took no part in the decision you complain about reviews it with the department concerned, and asks you for any further document needed.
We tell you the decision and its reasons in writing within 15 working days of receipt; if it needs longer, we tell you why and when to expect it.
Leave only your contact details; we take the details of your complaint by phone to keep them private. You can also call or write to us directly.
Your request is recorded in Reada’s system, and a member of our team will contact you soon.
Request number
If you do not reach a satisfactory solution, or we do not reply within the stated time, you can contact the Iraqi Insurance Diwan, the body that regulates and supervises the insurance sector in Iraq. Your right to go to court is unaffected.
Insurance Diwan page (opens in a new tab)If you suspect insurance fraud or someone using Reada’s name without permission, leave your details and our compliance team will contact you in confidence. We never reveal who reported unless the law requires it.
Your request is recorded in Reada’s system, and a member of our team will contact you soon.
Request number
