Services
Claims
We handle claims efficiently, transparently and quickly, and you can follow every step.
Reada customers
Report your claim, upload its documents and follow its status in the customer portal.
- Your policies and their digitally signed documents
- Your claims and the status of each
- Amounts due and how to pay them
Need help now?
Leave your details and our claims team will call you to guide you through the steps.
Request received
Your request is recorded in Reada’s system, and a member of our team will contact you soon.
Request number
How a claim works
Notify
Tell us about the incident as soon as possible, with your policy number.
Documents
Upload the required documents in the customer portal.
Assessment
Our team reviews the claim and assesses the damage.
Settlement
We tell you the decision and settle the payable claim.
Documents that may be requested
Motor
- Police or traffic report
- Driving licence and vehicle registration
- Photos of the damage
Property
- Description and date of the incident
- Photos of the damage
- Repair invoices or estimates
Health and travel
- Medical reports
- Invoices and receipts
- Travel tickets where relevant