Try: motor insurance, claim, verify a document, accident
The commitments our relationship with you rests on, from your first question to your last claim.
Before a policy is issued we explain the cover, exclusions, excess, premium and period of insurance, and we give you the policy wording and its endorsements.
We treat every customer fairly and respectfully, without discrimination by nationality, religion, sex or where you live.
We ask about your needs before advising you, and recommend what fits your needs and means, not what raises the premium or the commission.
We explain the claim steps and documents from the start, let you follow the claim in the customer portal, and tell you the decision and its reasons in writing.
We collect the minimum needed, protect it, never sell it, and handle it under our privacy notice.
We confirm your complaint within two working days and answer it within 15 working days, and explain your right to escalate to the Iraqi Insurance Diwan.
Our documents carry a digital seal and a QR code, and anyone can check them on the verification page.
We never ask for your password or verification codes, we accept premiums only through the channels announced in the company’s name, and we work only through our own staff and approved agents.
Contact our team for an initial consultation on the right insurance solutions for you or your organisation.
